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ICF Professional Certified Coach · PCC

I Help Leaders and Organizations Think Big. Move Forward. Change Well.

Growth, restructuring, cultural change, AI adoption — whatever the shift, the hardest part is almost never the technical side. It's the human side. I'm Hanna Zarour, and I work with leaders and organizations navigating the kind of complexity where there are no easy answers.

The Real Challenge Is Always the Human Side

Leaders who aren't aligned. Teams that are resistant or overwhelmed. A culture that hasn't caught up with where the organization is trying to go. Technical roadmaps don't fail because of the technology — they fail because the people, the culture, and the systems around them weren't ready.

Coach Leaders Through Uncertainty

Guide leaders through the resistance, ambiguity, and culture shifts that come with significant change — so they can lead with clarity instead of reacting from pressure.

Align Leadership Culture

Connect where the organization is actually going with how leadership thinks, behaves, and makes decisions — not just where it's been or what worked before.

Address the Organizational System

Surface and work on the systems, structures, and patterns that quietly enable — or undermine — performance, no matter how strong the strategy looks on paper.

You Need Your Team in the Same Room, Moving in the Same Direction

Sometimes the most valuable thing is getting the right people together — with the right facilitation — to have the conversations that actually matter. Custom workshops and strategy sessions designed around what your team is genuinely dealing with, not a generic program pulled off a shelf.

Leadership Workshops

Focused on what actually moves the needle: trust, communication, accountability, and leading through change. Practical, direct, and built for real teams facing real pressure.

Facilitated Strategy Sessions

Take your team from good conversation to real commitment — and from commitment to action. Structured facilitation that converts alignment into momentum.

Built for Pivotal Moments

Designed for leadership teams, cross-functional groups, and organizations at inflection points where the old playbook no longer applies and the stakes are high.

ICF PCC · 7 Certifications · 18+ Years

I'm Hanna Zarour, PCC.

Coach. Facilitator. Organizational systems thinker. Based in Calgary — working with leaders and organizations across Canada and internationally.

A Different Kind of Coach

I'm an ICF Professional Certified Coach with 7 certifications and 18+ years of experience spanning executive coaching, team coaching, organizational systems, and the unconscious mind. That range isn't accidental — real change in organizations is rarely just one thing, so I built the depth to meet it wherever it shows up.

I'm not a consulting firm. I'm a coach — and there's a difference. I believe the best leadership development happens when we work on the person and the conditions around them. My style is direct, warm, and practical. I ask the questions that cut through the noise, stay genuinely curious about what's underneath the surface, and help people move from insight to action in ways that actually stick.

I work with leaders, teams, and organizations navigating real complexity — the kind where there are no easy answers, and where the human stuff and the strategic stuff are completely tangled together. That's exactly where I do my best work.

"Coaching the leader. Strengthening the team. Transforming the system."

Trusted By

Organizations I've Worked With

I've partnered with leaders and teams at some of the world's most recognized organizations — across tech, retail, finance, energy, government, and beyond.

Google

Walmart

Lululemon

Bloomberg

PwC

Hawaiian Electric

Government of Alberta

Johnson & Johnson

Navy Federal

3,000+

Coaching Hours

Across executive, team, and organizational coaching engagements

18+

Years of Experience

In leadership development and organizational effectiveness

7

Certifications

One integrated approach built from deep, multi-disciplinary expertise

How I Work

Most Coaches Focus on One Thing. I Work Across All of It.

Multiple Levels at Once

I coach the leader, the team, and the system as one integrated picture. What's stuck in the room is rarely just one thing — and working at only one level rarely creates lasting change.

Below the Surface

Insight alone rarely creates lasting change. I work with the patterns, assumptions, and responses underneath — the things that drive behaviour more than any strategy or org chart does.

Built for Complexity

I understand the real pressures of delivery, change, and transformation. I meet leaders where they actually are — not where a textbook says they should be.

From Insight to Action

Reflection matters — and so do results. Every engagement is grounded in ICF standards, adult learning principles, and 18+ years of hands-on experience. What you gain translates into real shifts in how you lead.

Credentials & Certifications

Seven Certifications. One Integrated Approach.

Each credential reflects a distinct area of depth — and together, they form the foundation of a practice built to meet real organizational complexity at every level.

1

ICF Professional Certified Coach (PCC)

One of the highest coaching credentials globally — reflecting demonstrated capability, rigorous ethics, and substantial logged experience across real client engagements.

2

Erickson Professional Coach

Erickson Coaching International — a globally respected coach training program grounded in solution-focused methodology and positive, forward-moving coaching practice.

3

Certified Professional Coach

Accredited coach training ensuring foundational rigour and professional standards across all coaching contexts and client relationships.

4

Adaptive Organizational Coach

Specialized in systems and organizational coaching — working with teams, structures, and the complex dynamics between them during periods of significant change.

5

Lean-Agile Coach

Expertise in agile leadership and organizational agility — supporting teams and leaders navigating rapid change, iterative delivery, and continuous improvement.

6

Coaching the Unconscious Mind

Somatic and depth coaching approaches — working with the whole person, not just conscious thought or stated intentions, to create change that genuinely lasts.

Let's Find Out What's Possible.

A discovery conversation is a 30-minute, no-pressure call. We'll talk about what you're navigating, what you're hoping for, and whether working together makes sense. No pitch. No obligation. Just a real conversation about where you are and where you want to go.

I work with leaders and organizations across Canada and internationally. Whether you're stepping into something new, leading through disruption, or trying to get your team unstuck — I'd love to hear what you're working on.

Based in Calgary — Serving clients across Canada & internationally

30 Minutes

A focused, unhurried conversation — enough time to go real without wasting yours.

No Obligation

This is about fit and clarity, not a sales pitch. If it's not the right match, I'll say so.

Real Conversation

We talk about what you're actually facing — not a generic intake form or a templated needs assessment.